CEILING PRO - CLEAN

“Consumer's Inside Guide to Janitorial Cleaning”
What distinguishes one cleaning company from another?

Misconception # 1: You should wait as long as possible before cleaning your facility.

No.      Contaminants are unhealthy – and dangerous. Contaminants like bacteria, viruses, molds and fungi can adversely affect human health. Even common dirt, dust and soils can be further contaminated with pesticides and other chemicals, and heavy metals such as lead and arsenic which can not only harm our health, but can in addition damage the building, its mechanical systems and other materials costing huge sums of money to repair or replace.

A contaminated building will not last nearly as long as a properly cleaned building. And while vacuuming, dusting and topical cleanings helps - by itself it's simply not enough. The longer you wait to have your building cleaned, the more damage you do to your building, the more money you’re tossing out the window and the more you risk your health.

Misconception # 2: The only reason to clean is to get rid of dirt or make it look good.

No.      As you probably know, outdoor air contains pollens, fungus, bacteria, air pollution, cigarette smoke, car exhaust and hundreds of other chemicals. When you and your work mates come into your facility, you carry those pollens, bacteria and chemicals in your hair and on your skin, clothing and shoes. Not surprisingly, all those chemicals, pollens and bacteria wind up, you guessed it, in your carpet, on your desk, in your vents and air borne.

If you have allergies, asthma, emphysema, or other breathing problems, one major source of your problem could be the pollens, fungus, and chemicals in your building.

In addition, as you may know, tobacco smoke contains over 4000 different chemical compounds, 43 of which cause cancer. And even if you don't smoke, those chemicals get in your clothing and on your shoes; you bring them in to your office and leave them in your carpet, furniture, bathrooms and ultimately air borne.

If you're sensitive to cigarette smoke, you might find that you'll breathe easier after you hire a company to get those harmful chemicals out of your carpet and building.

So in addition to getting rid of dirt, another important reason to clean is to get rid of pollens, fungus, bacteria, chemicals and the tars and residue from tobacco smoke and protect your health.

Misconception # 3: One method of cleaning is as good as another.

No.      You can choose from two primary methods:traditional janitorial cleaning and Green janitorial cleaning. .

First, I'll explain traditional janitorial cleaning.

• These processes are divided into two categories. Wet clean and Dry clean
  
  
  • Wet cleaning includes any cleaning process that requires moisture.
    
    
  • Dry cleaning includes any cleaning process that requires no moisture.
    
    
• Clean and sanitize restroom facilities and fixtures including sinks, urinals and toilets; wash windows, mirrors and walls; clean and sanitize showers as assigned; replenish supplies in the restrooms.
  
  
• Sweep, vacuum, mop, wax, strip, and polish floors; vacuum and shampoo carpets.
   
• Dust and polish furniture, woodwork, fixtures, and equipment; clean desks and counter tops.
  
  
• Empty, clean and sanitize waste receptacles; pick up papers and other debris.

Symptoms relating directly to cleaning, such as dust from ineffective vacuuming, can cause dry and scratchy eyes. VOCs from cleaning products can cause headaches and nausea. Bacterial contamination from molds and fungi can cause allergic reactions and flu symptoms. Even simple odors can cause "water cooler complaints" and low employee morale. 

Imroper cleaning programs increase health care and insurance costs, cause huge profit loss, not to mention the impact on the health and quality of the life of the people that work, visit and live in the building.  It makes an ind elible impact on their lives. .. 

• Safe & Effective Certified Cleaning Products: Green For™
  
  
• Equipment – Sustainable equipment like the high efficiency HEPA approved Back Pack Vacuum with SideWinder Tools and Dust Wand. Microfiber cloths & mops.
  
  
• Systems – Capture & Removal System. Reduces the number of products, tool and supplies used. Creates maximum efficiency, reduces wasted motion, simplifying routine cleaning processes.

• Financially – Money will be saved.
  
  
• Socially – Employees & workers in the building benefit from reduced exposure to harmful chemicals.
   
• Environmentally – Toxic chemicals aren’t being introduced into the environment.

In addition to improved productivity, the benefits of improved indoor environment as a result of green cleaning programs can also include reduced health care and insurance costs, recruiting and retaining top talent as part of the quality of life issues.

No question, the most effective way to clean is with Shaw’s Xtreme Clean, Green Clean Capture & Removal Cleaning System. It's the most powerful cleaning method in the market and the only way that thoroughly cleans your building of dirt, harmful bacteria, fungus, chemicals, pollens and tobacco residue not to mention the financial benefits.

Misconception # 4: Having the right equipment is all a company needs to clean your building properly.

Not true.         Many companies own great equipment but a large number of employees have not been trained properly to use them. You probably know someone who bought the newest computer on the market but didn't learn how to use it. The same is true with cleaning equipment.  The company may own good equipment, but the employees may not use it correctly. This is why it is important that you choose your janitor cleaning company carefully.

Misconception #5: The Company that offers the lowest price is the company you should hire.

Maybe - but not always, here are two important points to consider.

Point # 1: The price you see offered may not be for the services you want performed. Before you select a company, decide what you want to accomplish. If you want the janitorial cleaning company to be the lowest price, you can choose from hundreds of companies that will cut corners in cleaning procedures to cover their overhead, just to remove some dirt, and which use environmentally unsafe cleaning chemicals. Or you can do the job yourself.

On the other hand, if you want your building to be thoroughly cleaned and environmentally safe, and if you want to remove the harmful dirt, bacteria, pollens, chemicals and tobacco residue, then you need to hire a company that uses Capture & Removal Green Cleaning System.

This is the only way to assure that your building remains healthy… and free from dirt, disease-causing bacteria, and hurtful chemicals.

So remember that the price you see offered may not be for the services you want performed. You get what you pay for.

Point # 2: The money you try to save will have long-term financial loss.

Many business owners are learning that the low price they paid was not really worth it.

• EPA has found that indoor air quality is 2 to 5 times worse then outdoor air and can be as much as 100 times worse.
  
  
• WHO states that 30% of buildings worldwide suffer from indoor air quality (IAQ) problems.
  
  
• DOE study found the productivity improvement to be at 6% EPA made the clear connection between IAQ and cleaning and quantified the impacts at $60 Billion of lost productivity, and perhaps in the hundreds of billions of dollars when the associated health care, litigation and other costs are included.

As in all businesses and professions, the janitorial cleaning industry has its share of bad apples. I take no pleasure in telling you this, but some are unethical, and sadly a few are dishonest. By their misleading prices and false promises, they cast a dark shadow on our entire industry.  This is not a direct reflection on the quality of services provided by all competitors but an industry fact that we acknowledge and strive to overcome.  We work hard to earn your trust and respect, we go “Above and beyond.”

Then you'll find other Janitorial cleaning company’s - professionals like me who work hard to earn your trust and respect.

As a way of improving our profession, I've dedicated my business to educating the public. The only way you can make an intelligent decision is to have all the facts you need. This is why I've provided this message.

Misconception # 6: Any honest janitorial cleaning company should be able to give you an exact price quote over the telephone.

I wish this were true, but it isn't. Consumers often think that if they want to clean four rooms and the price is $6 per room, then the price will be $24. But this isn't always true.

First, honest, reputable janitorial cleaning companies usually price cleaning by the square foot and an hourly rate.

Once all this information is gathered we apply a special formula to calculate the fairest price possible.

So if you'd like me to tell you the exact cost of cleaning your building, I need an accurate measurement for sweeping, vacuuming, mopping, waxing, stripping floors, polishing floors, vacuuming and shampooing carpets.   I will also need to know the amount of fixtures including sinks, urinals, toilets, windows, mirrors and walls.

You'll be glad to know that the areas to be cleaned are not nearly as great as most people think.  We deduct the areas taken up by walls, room dividers and the like. The result is that the actual area to be cleaned is usually less than the total square footage of the building.

So even though I can't give you an exact quote over the telephone, here are things I consider when quoting a price.

First: the type of flooring that needs to be cleaned. Certain types of carpets and floors are harder to clean and maintain than others. So before I can give you a quote, I need to know the type of flooring you want cleaned and maintained.

Second: the amount of soiling. Buildings that have not been properly cleaned for ten years will take longer to clean than a building that has been properly cleaned.

Third, the amount of time involved to clean restroom facilities and fixtures: including sinks, urinals and toilets; the time it takes to wash windows, mirrors and walls; the time it takes to replenish supplies in the restrooms.  In all areas, the time to empty waste receptacles; pick up papers and other debris, dust and polish furniture, woodwork, fixtures, and equipment; clean desks and counter tops

The quote must include that labor.

To recap, I consider the type of flooring to be cleaned, the amount of soiling, amount of furniture and fixtures etc. that need to be cleaned and hours involved. So, as you can imagine, every quote is different.

The following are my four recommendations for choosing the right company:

Recommendation # 1: Make a commitment to yourself to get your buildings cleaned. The longer they remain dirty and environmentally unsafe, the sooner they'll wear out and more money you lose. Plus the longer you have to breathe all the pollens, fungus, chemicals, and dust mites that live in your building.

Recommendation # 2: List your objectives:  Do you want only some of the surface dirt removed, something you could do your self?  Or do you want the bacteria, fungus and chemicals removed which will require the Capture & Removal Green Cleaning System. Like I use? Do you want to work with an honest reputable company or are you willing to risk working with the company that offers you the lowest price when you know the pitfalls of minimal pricing and its’ results?

Recommendation # 3: Ask questions: The way you learn about a company is to ask specific questions and listen carefully to the answers. Here are the some questions I suggest you ask:

1. What method of cleaning do you recommend?
2. What type of equipment do you use to clean?
3. What type of chemicals do you use? Are they safe?
4. How often should I get my building cleaned?
5. What training and experience does the person coming to my building have?
6. Are you a member of any trade associations and if so which ones?
7. Do you guarantee your work?                                      

Recommendation # 4: Once you're satisfied that you're working with an honest, competent professional, invite them into your office and ask for a specific quotation in writing. A written quotation gives you the assurance that you know exactly what your job will cost, no surprises.

By following these four recommendations, you'll gain all the information you need to make an informed, intelligent decision. If you want a cheap surface cleaning job, many companies in the phone book can help you. Or you can do the job yourself.

But if you want your building to be thoroughly cleaned with environmentally safe products to remove the bacteria, fungus, chemicals, pollens, dust mites, and tobacco products, then I invite you to call me.

I'll be happy to answer your questions, provide you a cost estimate over the phone or come into your office and give you a free written quotation without obligation of any kind.

Call us today at: 520-861-0734.

One last thing I want to mention is our guarantee. It is simply this:
 

You get "The Most Thorough Healthiest Cleaning Ever Seen…. or It's Free!"
 

That is right… if you are not satisfied we will promptly return to re-clean any and all areas of concern. And if you are still not satisfied we will refund 100% of your money for those services provided.

Lets say the restrooms were not cleaned or improperly cleaned to you satisfaction.  You would then call us, make a note of it in our log book.  We would send some one out to clean or re-clean the areas of concern.  If you are still not satisfied we will not charge you for that service provided for that particular problem area.  

For example: 

If 10,000 square feet of carpet is cleaned and there is a 100 square foot problem area that was not cleaned properly, we will then return to properly clean that 100 square foot area and if your still not satisfied we will not charge you for that 100 square foot area.  This includes chemical cost, employee hourly rate and charge to clean that 100 square foot area.

Keep in mind this guarantee is speaking about areas that are neglected or purposely not serviced.  This does not include failure to clean and or service due to some mishap on the job or lack of communication.  If an employee is called out of the area due to some special event or emergency per your request and the employee did not have the time to execute his or her duty, we are not responsible.  We must have adequate notice of upcoming events so we may have the proper amount of staff available.  If an employee was injured on the job and did not have time to service that area we will note it in our log book and let some one know about this mishap.  Our failure to do so will be neglect and we will make sure this will be resolved on a timely manner.

We must be given the chance to remedy the situation and resolve the issue with adequate time and a proper resolution process.  Each situation may be different and may vary depending upon circumstances at hand.   

What could be fairer?

Ceiling Pro - Clean,
Brett Shaw     
520-861-0534